Ragazzi Nubia mi ha risposto con il seguente messaggio abbastanza ''vuoto'' come soluzioni...
In riassunto vogliono che compili una lettera la firmo e glie la spedisco per farmi controllare lo smartphone xD
Glia avevo allegato tutti i problemi del telefono ma le risposte sono tutte o quasi povere (io gli scrissi in italiano hanno tradotto loro le mie domande)
''Dear Valued ZTE Customer,
Thank you for contacting us and we are sorry for the inconvenience caused for you.
We appreciate your feedback and are eager to resolve the issues you mentioned. The following are responses to your feedback. Please review and help troubleshoot.
1# For the voLTE issue, please kindly advise if you can help us collect log so that our R&D can better analyze the problem you are facing.
---If yes, please kindly sign the attached authorization letter and send back to us. We would like to inform you that, your query is been escalated already and we are waiting for an response.
2#Another problem concerns the "desktop" of the phone. In the home screen (the page) which is on the left (the one with news, emails etc…) I cannot delete it in any way (I would like to delete the entire page leaving only that of the applications)
----We are sorry that this is a layout required by Google and cannot be deleted.
3#️The "safe" application does not work well on apps that the screen turns automatically often does NOT require the fingerprint, it bugs and bypasses the fingerprint automatically.
-----Please describe the specific scenario and help capture the log scenario later.
4#️When I keep it charged with the charger that I got when purchasing the smartphone, it overheats a lot, also deactivating all the functions (giga wifi app).
-----Please kindly be assured that it is normal for the phone to become slightly hot during the charging process, especially during fast charging.
5#Even if I deactivate the vibration in notifications/calls and leave only the ringtone, the vibration remains, it cannot be deactivated!
-----For incoming call vibration, by setting "ring only", you can not respond to the vibration, and the test is ok;
To turn off the vibration of the plug-in charger, you can enter sound&vibration-》more sound settings to turn off charging sound and vibration;
For touch vibration, you can enter sound&vibration-》more sound settings and turn off Haptic feedback;
6#Replying to messages with the gamespace interface is impossible, badly structured full of bugs other than quick mode
The voice assistant (google) does not activate if there is audio or music playing
The network/data connection freezes sometimes, it doesn't work even if the reception is present, but the internet is absent.
-----Please help capture the log later.
7#Customization tips or to improve your smartphone in general. It is not possible to customize the color of the time text on the lock screen background.
-----We are sorry that we do not support this feature at the moment
8#The ''window'' mode for opening applications should be revisited, too buggy to use it-----Please provide the specific scenario, or you can try to enter the setting-"SyncMind-"Floating window. There is a guide to tell you how to operate quickly to see if it helps.
9# I would recommend a "small icon" for video calls with the various modes (filters etc...) which is activated automatically on WhatsApp and similar apps, given that the internal camera is a bit low quality. The internal camera guys is really BAD
------Thank you for your suggestion, the R&D team will evaluate and add this feature in the future.
10#"Game space" I recommend also integrating with the "voice changer/volume transmission" Customize the voice while playing in vocal mode both in the "tone of voice" field and increase the audio of the transmitted voice
------Thank you for your suggestion, the R&D team will evaluate and add this feature in the future.
11#These 2 applications can help you fix the vault: Shizuku and Pixel IMS
---Once we hear back from you, we will certainly help you with your query as soon as possible. ''
***la risposta più utile era quella sulla sidebar ma già avevamo risolto qua sul forum (io come in molti non trovavamo dove'era la funzione per disattivarla) ma un utente aveva scritto come risolvere (ho dimenticato io a cancellarla tra le lista dei problemi)
-----If you are talking about the sidebar, you can close it. Go to setting-》SyncMind-》Z-SmartSidebay and close it.
Gli ho detto non è meglio che mi inviate un telefono da Tester (anche scarno/rovinato ecc...) per i vostri update in modo da verificare problemi e il tutto in esso ?
Ovviamente hanno declinato...
